TERMS OF SERVICES

Effective date: Febuary 1, 2025

Welcome to GlamHaus! Please read these Terms of Service ("Terms") carefully before accessing or using our services. By accessing or using the GlamHaus platform, applications, or services (collectively, the "Services"), you agree to be bound by these Terms.


1. Services Overview

GlamHaus connects customers with freelance beauty professionals ("Service Providers") for at-home beauty services. GlamHaus acts solely as a facilitator, providing the platform to book and pay for services but does not directly provide beauty services. While GlamHaus ensures that all Service Providers meet qualification standards, GlamHaus is not liable for the quality, safety, legality, or any actions of Service Providers, as they operate as independent contractors. Any disputes or issues arising from the services provided must be resolved directly with the Service Provider.


2. Booking and Cancellation Policies

2.1 Booking Policy

  • All bookings must be made through the Platform.

  • Bookings are subject to the availability of Service Providers in your area.

  • You will receive a confirmation via email or in-app notification once a booking is successfully scheduled.

  • Customers are strictly required to book Service Providers exclusively through the GlamHaus Platform. Any direct arrangements with Service Providers outside the Platform are prohibited.

2.2 Cancellation Policy

  • Customer-Initiated Cancellations: Cancellations made at least 24 hours before the scheduled appointment are eligible for a full refund. Cancellations within 24 hours may incur a cancellation fee (up to 50% of the booking amount).

  • Service Provider Cancellations: If a Service Provider cancels, GlamHaus will make reasonable efforts to reschedule your service or issue a full refund.


3. Payment Terms

  • Payments are processed securely through the Platform using a third-party payment processor.

  • Full payment is required at the time of booking.

  • Prices for services are displayed in [currency] and may vary based on location and service type.

  • GlamHaus charges a service fee (included in the final price) to support platform operations.

  • Customers must complete all payments through the GlamHaus Platform. Direct payments to Service Providers outside the Platform are strictly prohibited. This ensures secure transactions and enables GlamHaus to provide customer support for any payment-related issues.


4. Refunds and Dispute Resolution

4.1 Refund Policy

Refunds may be issued if:

  • The Service Provider does not show up for the appointment.

  • The service was not delivered as described or is unsatisfactory.

  • Any other reason deemed valid at GlamHaus's discretion.

Refund requests must be submitted via the Platform within 48 hours of the service. Once approved, refunds will be processed within [X] business days.

4.2 Dispute Resolution

  • If you encounter an issue with a Service Provider, please contact our support team at [email address].

  • GlamHaus will facilitate communication between the customer and the Service Provider to resolve disputes but is not liable for the outcome.


5. Liability Disclaimers and Indemnification

5.1 Disclaimers

  • GlamHaus provides the Platform "as is" and "as available" without warranties or guarantees of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • GlamHaus is not responsible for the quality, safety, legality, or conduct of the services provided by Service Providers. Service Providers are independent contractors, and GlamHaus does not supervise, direct, or control their services.

  • GlamHaus is not liable for any damages, losses, or injuries arising out of or in connection with the use of the Platform or services provided by Service Providers. This includes, but is not limited to, direct, indirect, incidental, punitive, or consequential damages.

  • GlamHaus is not liable for delays, cancellations, or failures caused by factors outside of its reasonable control, including but not limited to force majeure events, technical failures, or acts of third parties.

5.2 Indemnification

You agree to indemnify and hold GlamHaus, its affiliates, officers, employees, and agents harmless from any claims, damages, or losses, including legal fees, arising out of:

  • Your use of the Platform.

  • Your interaction with Service Providers, including disputes.

  • Any breach of these Terms by you.

  • Your violation of any applicable laws or third-party rights.


6. Privacy

Your use of the Services is subject to our Privacy Policy. By using the Services, you consent to the collection, use, and sharing of your information as described therein.

6.1 Data Collection

  • We collect only the data necessary to provide and improve the Platform, including contact information, booking details, and payment information.

6.2 User Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request a copy of the data GlamHaus has collected about you.
    For inquiries or requests related to data privacy, please contact [email address].


7. Termination

GlamHaus reserves the right to suspend or terminate your access to the Platform at its discretion, without prior notice, if you violate these Terms or engage in fraudulent, abusive, or harmful behavior.


8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the province of British Columbia and the federal laws of Canada applicable therein.


9. Changes to the Terms

GlamHaus reserves the right to modify these Terms at any time. Users will be notified of material changes via email or through the Services. Continued use of the Services after such notification constitutes your agreement to the updated Terms.


10. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
GlamHaus Support Team
Email: Hello@GlamHaus.ca
Phone: [Insert Phone Number]
Address: 3012 Murray st., Port Moody, BC, V3H 1X2

By using GlamHaus, you acknowledge that you have read, understood, and agree to these Terms of Service.

TERMS OF SERVICES

Effective date: Febuary 1, 2025

Welcome to GlamHaus! Please read these Terms of Service ("Terms") carefully before accessing or using our services. By accessing or using the GlamHaus platform, applications, or services (collectively, the "Services"), you agree to be bound by these Terms.


1. Services Overview

GlamHaus connects customers with freelance beauty professionals ("Service Providers") for at-home beauty services. GlamHaus acts solely as a facilitator, providing the platform to book and pay for services but does not directly provide beauty services. While GlamHaus ensures that all Service Providers meet qualification standards, GlamHaus is not liable for the quality, safety, legality, or any actions of Service Providers, as they operate as independent contractors. Any disputes or issues arising from the services provided must be resolved directly with the Service Provider.


2. Booking and Cancellation Policies

2.1 Booking Policy

  • All bookings must be made through the Platform.

  • Bookings are subject to the availability of Service Providers in your area.

  • You will receive a confirmation via email or in-app notification once a booking is successfully scheduled.

  • Customers are strictly required to book Service Providers exclusively through the GlamHaus Platform. Any direct arrangements with Service Providers outside the Platform are prohibited.

2.2 Cancellation Policy

  • Customer-Initiated Cancellations: Cancellations made at least 24 hours before the scheduled appointment are eligible for a full refund. Cancellations within 24 hours may incur a cancellation fee (up to 50% of the booking amount).

  • Service Provider Cancellations: If a Service Provider cancels, GlamHaus will make reasonable efforts to reschedule your service or issue a full refund.


3. Payment Terms

  • Payments are processed securely through the Platform using a third-party payment processor.

  • Full payment is required at the time of booking.

  • Prices for services are displayed in [currency] and may vary based on location and service type.

  • GlamHaus charges a service fee (included in the final price) to support platform operations.

  • Customers must complete all payments through the GlamHaus Platform. Direct payments to Service Providers outside the Platform are strictly prohibited. This ensures secure transactions and enables GlamHaus to provide customer support for any payment-related issues.


4. Refunds and Dispute Resolution

4.1 Refund Policy

Refunds may be issued if:

  • The Service Provider does not show up for the appointment.

  • The service was not delivered as described or is unsatisfactory.

  • Any other reason deemed valid at GlamHaus's discretion.

Refund requests must be submitted via the Platform within 48 hours of the service. Once approved, refunds will be processed within [X] business days.

4.2 Dispute Resolution

  • If you encounter an issue with a Service Provider, please contact our support team at [email address].

  • GlamHaus will facilitate communication between the customer and the Service Provider to resolve disputes but is not liable for the outcome.


5. Liability Disclaimers and Indemnification

5.1 Disclaimers

  • GlamHaus provides the Platform "as is" and "as available" without warranties or guarantees of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • GlamHaus is not responsible for the quality, safety, legality, or conduct of the services provided by Service Providers. Service Providers are independent contractors, and GlamHaus does not supervise, direct, or control their services.

  • GlamHaus is not liable for any damages, losses, or injuries arising out of or in connection with the use of the Platform or services provided by Service Providers. This includes, but is not limited to, direct, indirect, incidental, punitive, or consequential damages.

  • GlamHaus is not liable for delays, cancellations, or failures caused by factors outside of its reasonable control, including but not limited to force majeure events, technical failures, or acts of third parties.

5.2 Indemnification

You agree to indemnify and hold GlamHaus, its affiliates, officers, employees, and agents harmless from any claims, damages, or losses, including legal fees, arising out of:

  • Your use of the Platform.

  • Your interaction with Service Providers, including disputes.

  • Any breach of these Terms by you.

  • Your violation of any applicable laws or third-party rights.


6. Privacy

Your use of the Services is subject to our Privacy Policy. By using the Services, you consent to the collection, use, and sharing of your information as described therein.

6.1 Data Collection

  • We collect only the data necessary to provide and improve the Platform, including contact information, booking details, and payment information.

6.2 User Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request a copy of the data GlamHaus has collected about you.
    For inquiries or requests related to data privacy, please contact [email address].


7. Termination

GlamHaus reserves the right to suspend or terminate your access to the Platform at its discretion, without prior notice, if you violate these Terms or engage in fraudulent, abusive, or harmful behavior.


8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the province of British Columbia and the federal laws of Canada applicable therein.


9. Changes to the Terms

GlamHaus reserves the right to modify these Terms at any time. Users will be notified of material changes via email or through the Services. Continued use of the Services after such notification constitutes your agreement to the updated Terms.


10. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
GlamHaus Support Team
Email: Hello@GlamHaus.ca
Phone: [Insert Phone Number]
Address: 3012 Murray st., Port Moody, BC, V3H 1X2

By using GlamHaus, you acknowledge that you have read, understood, and agree to these Terms of Service.

TERMS OF SERVICES

Effective date: Febuary 1, 2025


Welcome to GlamHaus! Please read these Terms of Service ("Terms") carefully before accessing or using our services. By accessing or using the GlamHaus platform, applications, or services (collectively, the "Services"), you agree to be bound by these Terms.

1. Services Overview

GlamHaus connects customers with freelance beauty professionals ("Service Providers") for at-home beauty services. GlamHaus acts solely as a facilitator, providing the platform to book and pay for services but does not directly provide beauty services. While GlamHaus ensures that all Service Providers meet qualification standards, GlamHaus is not liable for the quality, safety, legality, or any actions of Service Providers, as they operate as independent contractors. Any disputes or issues arising from the services provided must be resolved directly with the Service Provider.

2. Booking and Cancellation Policies

2.1 Booking Policy

  • All bookings must be made through the Platform.

  • Bookings are subject to the availability of Service Providers in your area.

  • You will receive a confirmation via email or in-app notification once a booking is successfully scheduled.

  • Customers are strictly required to book Service Providers exclusively through the GlamHaus Platform. Any direct arrangements with Service Providers outside the Platform are prohibited.

2.2 Cancellation Policy

  • Customer-Initiated Cancellations: Cancellations made at least 24 hours before the scheduled appointment are eligible for a full refund. Cancellations within 24 hours may incur a cancellation fee (up to 50% of the booking amount).

  • Service Provider Cancellations: If a Service Provider cancels, GlamHaus will make reasonable efforts to reschedule your service or issue a full refund.


3. Payment Terms

  • Payments are processed securely through the Platform using a third-party payment processor.

  • Full payment is required at the time of booking.

  • Prices for services are displayed in Canadian Dollar and may vary based on location and service type.

  • Customers must complete all payments through the GlamHaus Platform. Direct payments to Service Providers outside the Platform are strictly prohibited. This ensures secure transactions and enables GlamHaus to provide customer support for any payment-related issues.


4. Refunds and Dispute Resolution

4.1 Refund Policy

Refunds may be issued if:

  • The Service Provider does not show up for the appointment.

  • The service was not delivered as described or is unsatisfactory.

  • Any other reason deemed valid at GlamHaus's discretion.

Refund requests must be submitted via the Platform within 48 hours of the service.

4.2 Dispute Resolution

  • If you encounter an issue with a Service Provider, please contact our support team at Hello@Glamhaus.ca.

  • GlamHaus will facilitate communication between the customer and the Service Provider to resolve disputes but is not liable for the outcome.


5. Liability Disclaimers and Indemnification

5.1 Disclaimers

  • GlamHaus provides the Platform "as is" and "as available" without warranties or guarantees of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • GlamHaus is not responsible for the quality, safety, legality, or conduct of the services provided by Service Providers. Service Providers are independent contractors, and GlamHaus does not supervise, direct, or control their services.

  • GlamHaus is not liable for any damages, losses, or injuries arising out of or in connection with the use of the Platform or services provided by Service Providers. This includes, but is not limited to, direct, indirect, incidental, punitive, or consequential damages.

  • GlamHaus is not liable for delays, cancellations, or failures caused by factors outside of its reasonable control, including but not limited to force majeure events, technical failures, or acts of third parties.

5.2 Indemnification

You agree to indemnify and hold GlamHaus, its affiliates, officers, employees, and agents harmless from any claims, damages, or losses, including legal fees, arising out of:

  • Your use of the Platform.

  • Your interaction with Service Providers, including disputes.

  • Any breach of these Terms by you.

  • Your violation of any applicable laws or third-party rights.


6. Privacy

Your use of the Services is subject to our Privacy Policy. By using the Services, you consent to the collection, use, and sharing of your information as described therein.

6.1 Data Collection

  • We collect only the data necessary to provide and improve the Platform, including contact information, booking details, and payment information.

6.2 User Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request a copy of the data GlamHaus has collected about you.
    For inquiries or requests related to data privacy, please contact: Support@Glamhaus.ca .


7. Termination

GlamHaus reserves the right to suspend or terminate your access to the Platform at its discretion, without prior notice, if you violate these Terms or engage in fraudulent, abusive, or harmful behavior.


8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the province of British Columbia and the federal laws of Canada applicable therein.


9. Changes to the Terms

GlamHaus reserves the right to modify these Terms at any time. Users will be notified of material changes via email or through the Services. Continued use of the Services after such notification constitutes your agreement to the updated Terms.


10. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
GlamHaus Support Team
Email: Hello@GlamHaus.ca
Address: 3012 Murray st., Port Moody, BC, V3H 1X2

By using GlamHaus, you acknowledge that you have read, understood, and agree to these Terms of Service.